This Privacy Policy describes how Preferred Tires collects, uses, and shares your personal information when you visit our website, Preferredtires.com, and use our mobile tire services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
a. Personal Information You Provide Voluntarily
When you interact with our website or services, you may provide us with personally identifiable information, including but not limited to:
Vehicle Information: Make, model, year, license plate number, VIN (Vehicle Identification Number), tire size, and any other details necessary for tire service.
Payment Information: Billing address, credit card details (processed securely through third-party payment processors – we do not store full credit card numbers on our servers).
Appointment Details: Preferred service date and time, service location.
Communication Content: Information you provide when you contact us through forms, email, or phone.
b. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and Browse activity:
Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Device Information: Type of mobile device, unique device IDs, mobile network information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Maintaining Our Services: To schedule and perform mobile tire services, process transactions, and fulfill your requests.
Communication: To send you service confirmations, updates, invoices, promotional offers, and to respond to your inquiries.
Improving Our Website and Services: To understand how users interact with our website, troubleshoot issues, and develop new features and services.
Personalization: To tailor our services and communications to your preferences.
Marketing and Promotions: To send you information about special offers, new products, or services that may be of interest to you. You can opt-out of these communications at any time.
Security and Fraud Prevention: To protect our website, services, and users from fraudulent or malicious activities.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, scheduling software, customer support, marketing, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
With Your Consent: We may disclose your personal information when you give us explicit permission to do so.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Protection of Rights: To protect the rights, property, or safety of [Your Company Name], our customers, or others.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We are committed to protecting the security of your personal information. We implement reasonable administrative, technical, and physical safeguards to help protect against unauthorized access, use, alteration, and destruction of personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and request that we correct any inaccuracies.
Opt-Out of Marketing: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Do Not Track: Our website does not currently respond to "Do Not Track" signals.
Data Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
To exercise any of these rights, please contact us using the contact information provided below.
6. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
